Understanding the Disciplinary Process 

by Oct 6, 2023Industrial Relations, View All

Workplace investigations are a vital part of maintaining the integrity and fairness of any organisation. When issues arise, it’s important for businesses to act quickly, ensuring that they address concerns in a transparent and lawful manner. Different types of investigations are needed for different situations, each requiring a tailored approach to ensure fair outcomes for all involved. Below are some of the most common types of workplace investigations and when they should be used.

Misconduct Investigations
Misconduct investigations are necessary when an employee breaches company policies or behaves inappropriately. This might include theft, dishonesty, substance abuse in the workplace, or breaches of confidentiality. Misconduct can also cover actions that damage the company’s reputation or relationships with clients. It’s important to act quickly when dealing with misconduct to maintain workplace standards and protect the business from potential legal liabilities.

Harassment and Bullying Investigations
Investigations into harassment and bullying are crucial when employees report or experience inappropriate behaviour. Whether the issue is sexual harassment, racial harassment, or bullying, businesses have a duty to investigate and take action. These investigations must be handled with care, ensuring that both the complainant and the accused are treated fairly, and that the process remains confidential. Addressing such issues promptly not only protects employee wellbeing but also helps to maintain a respectful workplace culture.

Discrimination Investigations
Discrimination investigations come into play when employees feel they’ve been treated unfairly due to attributes such as race, gender, age, disability, or sexual orientation. These cases can be complex and require careful handling to ensure compliance with anti-discrimination laws in Australia. A thorough investigation is essential to ensure that all claims are properly examined, protecting the organisation from legal action and fostering an inclusive workplace.

Health and Safety Investigations
When a workplace incident or a near-miss occurs, a health and safety investigation is needed. These investigations help to determine whether existing safety measures were followed and if further action is required to prevent future incidents. Compliance with workplace health and safety laws is essential in Australia, and these investigations ensure that businesses fulfil their obligations to protect their employees.

Workplace Culture Investigations
In some cases, broader concerns about workplace culture may require investigation. This can occur when there are ongoing issues affecting morale, such as repeated complaints about management or widespread dissatisfaction among staff. A culture investigation looks at systemic issues within the workplace and seeks to identify patterns that may be harming the work environment. These investigations provide valuable insights for leadership teams to implement lasting positive change.

How AHR Can Assist with Workplace Investigations
Conducting a workplace investigation requires impartiality, expertise, and a thorough understanding of Australian workplace laws. At Assurance HR (AHR), we specialise in handling workplace investigations with a high degree of professionalism and confidentiality. Whether you’re facing allegations of misconduct, bullying, discrimination, or safety breaches, AHR has the expertise to guide your organisation through the investigation process.

Our team works with you to ensure that every step of the investigation is conducted lawfully and fairly. We help gather evidence, interview witnesses, and provide detailed reports on our findings, making sure you have all the information needed to resolve the issue. By choosing AHR, you can focus on your business while we take care of the complexities involved in workplace investigations, ensuring you remain compliant and maintain a positive work environment. Let AHR be your trusted partner in managing workplace investigations with confidence and care.

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Sometimes employees can slip into bad habits, lose passion, and/or allow external influences and other factors to impact working capacities, behaviours and decision making. As a business owner you are aware of the tribulations that come with managing people and how this MUST be handled sensitively and attentively. However, in our experience, many employers do not fully understand the disciplinary process intended to respond to such issues. This decreases the likelihood of positive outcomes and increases the likelihood of unfair and unreasonable treatment, which can lead to unfair claims with Fair Work and Regulatory bodies.

What is Disciplinary Action? 

Disciplinary Action is the interventive process that is implemented prior to the consideration of employee termination. It aims to provide opportunities and initiatives to improve upon employee behaviour and performance.  It should not be thought of or approached as, ‘the means to an end of employment’ or ‘a box ticked’, in order to terminate an employee. Rather, it should be viewed as a tool that can assist in correcting poor workplace behaviour and concerns, for maintaining a fair, positive, and productive workplace.  

For a Disciplinary Process to be effective you need to: 

  • Regularly review associated policies and procedures. In doing so you maintain compliance with current legislation and ensure that all policies are customised specifically for your evolving business needs and values.  
  • Prepare and communicate. This ensures that all processes have been followed, inclusive of providing employees with appropriate forms of notice of concerns and of intended meetings, and that all involved are aware of their rights and responsibilities. For example, the capacity to bring a support person along to a Disciplinary Meeting.  
  • Conduct Disciplinary Meetings. These meetings should be held in accordance with company policy and in a manner that is fair, positive, and professional. Behaviour AND process must comply with workplace and industry specific laws and regulations, which is guaranteed if you regularly review associated policies and procedures
  • Conduct Follow-up Prior to Initiating Post Meeting Actions. Follow up can take a variety of forms and actions, such as further investigation, employee counselling or training, and/or the development of a Performance Improvement Plan (PIP). 

The AHR team are here to support businesses through the complex systems that are involved in HR management.

We can solve your problems by equipping you with the tools, templates and checklists required to review and respond to your specific circumstances. We can do it with you, working together to develop an overarching framework that will allow us to give you timely and business specific advice to see you remain compliant within workplace legislation. Or, we can do it for you, stepping in as your HR and WHS department, developing and implementing a strategy that will enable you to focus upon your other business priorities. 

Your business deserves the confidence that comes from knowing that processes are being actioned professionally, effectively, and compliantly.  We can equip you with advice and recommend changes to your disciplinary process in response to our expert knowledge of employment law and provide guidance on how to prepare and action investigations and disciplinary meetings. We can do this with you, assisting you to action such processes, or we can handle these for you by developing and executing a fair, accountable and legally integral operation on your behalf, from the initial investigation to the meetings and required follow up.  

For further assistance, visit the AHR Industrial Relations service page or call us on 1800 577 515 for a complimentary consultation with one of our HR specialists.

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