Privacy Policy
Effective Date: 29 June 2026
Assurance HR Management Pty Ltd (“AHR”, “we”, “our”, “us”) is committed to protecting your privacy and handling your personal information responsibly.
This Privacy Policy explains how we collect, use, disclose, store and protect your personal information when you:
- visit our website at www.assurancehr.com.au
- complete one of our online forms
- contact us by phone, email or social media
- engage us to provide HR, Industrial Relations, Workplace Health and Safety, Investigation, Recruitment, Training or related consulting services.
This Privacy Policy has been prepared in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. Who We Are
Assurance HR Management Pty Ltd
Website: https://www.assurancehr.com.au
Phone: 1800 577 515
Email: info@assurancehr.com.au
Postal Address: PO Box 6170, Howrah Tasmania 7019 Australia
2. What Personal Information We Collect
Depending on how you interact with us, we may collect:
Personal Details: Name, Business name, Position, Postal address, Email address, Telephone number, Mobile number.
Business Information: ABN, Industry, Number of employees, Workplace details, HR and employment information.
Information You Provide: When completing forms or contacting us you may provide enquiry details, employment issues, workplace complaints, investigation information, WHS information, recruitment information, training requirements, or documents you upload.
Sensitive Information: Some of the services we provide involve sensitive personal information, including health information, workplace injury information, workers compensation matters, disciplinary matters, workplace investigations, allegations of bullying, harassment or discrimination, or criminal history checks (where required).
We only collect sensitive information where you consent, it is reasonably necessary to provide our services, or collection is authorized or required by law.
3. Information We Collect Automatically
When you visit our website we may automatically collect information such as your IP address, browser type, operating system, pages visited, time spent on pages, referring website, approximate location, and device information. This information helps us improve our website and services.
4. Cookies
Our website uses cookies and similar technologies to improve website performance, remember your preferences, understand website usage, measure marketing effectiveness, and improve user experience. You can disable cookies through your browser settings.
5. How We Collect Personal Information
We collect personal information when you complete a contact form, request a quotation, download a resource, subscribe to our newsletter, register for training, book an appointment, engage our services, email or telephone us, attend meetings, provide documents, or interact with us on social media. Where practical, we collect information directly from you.
6. Why We Collect Personal Information
We collect personal information to provide HR consulting services, provide Industrial Relations advice, provide Workplace Health and Safety services, conduct workplace investigations, provide recruitment services, prepare employment documentation, manage client relationships, respond to enquiries, send requested information, provide newsletters, improve our services, and comply with legal obligations.
7. Direct Marketing
With your consent, or where otherwise permitted by law, we may send newsletters, HR updates, workplace law updates, invitations to seminars, marketing material, or special offers. You can unsubscribe at any time by clicking the unsubscribe link in emails or contacting us at info@assurancehr.com.au.
8. Disclosure of Personal Information
We may disclose personal information to our employees, authorised contractors, professional advisers, IT service providers, cloud software providers, payment providers, website hosting providers, government agencies where required, courts and tribunals, insurers, legal representatives, or other parties where authorised or required by law. We do not sell personal information.
9. Overseas Disclosure
Some of our technology providers may store information on servers located outside Australia. Where this occurs, we take reasonable steps to ensure that service providers protect personal information in accordance with Australian privacy obligations.
10. Website Forms
Our website contains forms allowing visitors to request advice, obtain quotations, download resources, subscribe to updates, or contact AHR. Information submitted through these forms is used only for the purposes stated at the time of collection. Where you voluntarily provide information about employees or other individuals, you confirm that you are authorised to provide that information or have obtained any required consent.
11. Storage and Security
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. Security measures include Microsoft 365 security, password protection, multi-factor authentication, restricted staff access, secure cloud storage, secure backups, and staff confidentiality obligations. No internet transmission can ever be guaranteed to be completely secure.
12. Data Retention
We retain personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When no longer required, information is securely destroyed or de-identified where appropriate.
13. Access and Correction
You may request access to personal information we hold about you or request corrections if information is inaccurate, incomplete or out of date. Requests should be sent to info@assurancehr.com.au. We will respond within a reasonable period.
14. Third Party Websites
Our website may contain links to other websites. We are not responsible for the privacy practices of those websites. We encourage you to read their privacy policies before providing personal information.
15. Children
Our website is intended for adults and business users. We do not knowingly collect personal information from children without appropriate authority.
16. Data Breaches
If a data breach occurs that is likely to result in serious harm, we will respond in accordance with the Notifiable Data Breaches Scheme, including notifying affected individuals and the Office of the Australian Information Commissioner where required by law.
17. Complaints
If you have concerns regarding your privacy or how your information has been handled, please contact us first: Privacy Officer, Assurance HR Management Pty Ltd, Email: info@assurancehr.com.au, Phone: 1800 577 515. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at https://www.oaic.gov.au.
18. Changes to this Policy
We may update this Privacy Policy from time to time. The current version will always be available at: https://www.assurancehr.com.au/privacy-policy.