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NDIS
Policy.

Assurance HR Management are The Workplace Problem Solvers for NDIS support organisations, providing comprehensive policy management and compliance expertise. You focus on supporting participants — we focus on supporting you.

SERVICES

Running a small or medium NDIS Participant Support organisation is demanding.

Not only do you need to focus on delivering top-tier care to your clients, but you also face the challenges of managing a workforce under the SCHADS Award – one of Australia’s most complex modern awards. From casual workforce management, union involvement, and complex allowance structures, to ensuring compliance with workplace regulations, it can be overwhelming.

That’s where AHR – The Workplace Problem Solvers comes in.

We understand the unique challenges NDIS Participant Support organisations face, and we’re here to help. At AHR, we provide the expertise that many small businesses can’t afford in-house. We act as an extension of your team, offering HR, Industrial Relations (IR), Workplace Health & Safety (WHS), and Workers’ Compensation support at a fraction of the cost of employing full-time specialists.

Navigating the Complexities of the SCHADS Award

The SCHADS Award is notoriously complex, especially when it comes to allowances and managing a casual workforce. Misinterpreting its requirements can lead to significant financial and legal risks for your business. At AHR, we make sure you fully understand and comply with every aspect of the SCHADS Award, including:

  • Allowances and Entitlements – SCHADS includes multiple allowances (such as sleepover and broken shift allowances), which can be confusing to interpret and calculate. We provide expert guidance to ensure you’re compliant with all allowance structures.
  • Casual Workforces – Managing a primarily casual workforce under SCHADS can be tricky, with varying rates and conditions. We’ll ensure you’re across casual loadings, penalty rates, and entitlements, so there are no costly mistakes.
  • Union Involvement – If your workplace is unionised, you need to follow strict processes. We’ll help you navigate the complexities of union involvement, including consultation obligations and workplace representation.

We can help with every aspect of your business compliance.

AHR offers more than just award interpretation. We provide a complete range of HR and workplace support tailored specifically to NDIS Participant Support organisations.

  • Disciplinary Actions & Workplace Investigations: From handling sensitive issues like disciplinary actions to running workplace investigations, AHR can either guide you or manage the process on your behalf, ensuring legal compliance and fairness.
  • Policies, Procedures & Training Plans: We create or review your workplace policies, procedures, and training plans to ensure they are fully compliant with legal requirements and support a well-run workplace.

Beyond HR: Comprehensive Support for Your Business.

At AHR, we go beyond standard HR services. We offer a full range of additional support for NDIS Participant Support organisations, especially in Tasmania:

  • Workers’ Compensation Claims (Tasmania): We assist in managing workers’ compensation claims, ensuring your business stays compliant while reducing the stress of managing the claims process.
  • Workplace Health & Safety (WHS) in Tasmania: We’ll help you meet your WHS obligations, keeping your workplace safe and compliant with Tasmanian regulations.
  • Small but Essential Details: From keeping your first aid kits replenished to Test & Tag compliance and making sure fire extinguishers are serviced, AHR covers every detail to help you avoid minor compliance issues that can lead to major headaches.

  • Personalised
    Support.

    We will appoint a dedicated specialist as your primary point of contact, working with you and your team to provide tailored advice and support. Backed by our team across HR, IR, and WHS, they will ensure you have access to comprehensive knowledge whenever you need it.

    You will not have to endure any call centre conversations when working with the AHR team.

  • Big Business Advice
    in Small Business Language.

    The AHR team understand that HR, IR & WHS practices and terminology can be very involved and at times confusing. That is why we provide corporate level advice in a way that small business owners can understand and relate to.

    As we achieve your business strategy, and your business grows and develops, we have the ability to upscale our services to meet your business needs.

  • Locals that Understand
    Your Business Needs.

    We are Tasmanians, dedicated to serving our community while also supporting clients across Australia with the same knowledge, commitment, and respect.

    We understand the local business environment and the issues local businesses face. That’s why working with the AHR team will provide you the knowledge and support you need to continue to grow your business and team.