About Us

At Assurance HR Management (AHR), our vision is to be Australia’s most trusted workplace problem solvers for small to medium-sized organisations. We deliver structured, consistent, and high-quality HR, IR, and WHS services to our clients.

We are a growing, professional services firm with a strong reputation for practical advice and exceptional client service.

About the Role

We are looking for a highly organised and proactive Administration Officer / Client Services Coordinator to become the operational backbone of our business. This role is central to ensuring all client work is coordinated, scheduled, and delivered efficiently.

Key Responsibilities

–   Manage incoming client enquiries and system setup (CRM, time tracking, billing)

–   Coordinate schedules, meetings, and client appointments

–   Prepare and track proposals and follow-ups

–   Act as the central communication point between clients, consultants, and leadership

–   Format and prepare professional HR, WHS, and business documents

–   Manage social media, email communications, and client updates

–   Coordinate external contractors and service providers

–   Support internal meetings (agendas, minutes, action tracking)

–   Contribute to sales by identifying opportunities and supporting client engagement

About You

You are highly organised, detail-oriented, and thrive in a fast-paced professional environment. You enjoy coordinating and take pride in delivering high-quality work.

You will bring:

–   Experience in administration or client services (professional services desirable)

–   Strong organisational and time management skills

–   Excellent written and verbal communication skills

–   High attention to detail and accuracy

–   Confidence using systems such as CRM, scheduling, and billing platforms

–   A proactive mindset with strong problem-solving ability

–   Professionalism, discretion, and a strong client focus

Why Join Us?

–   Be part of a growing, values-driven business

–   Work closely with experienced HR professionals

–   Varied and engaging role with real impact

–   Supportive team environment

–   Commitment to work-life balance, including a Right to Disconnect policy

How to Apply

If you’re looking for a role where you can take ownership, bring structure, and make a real difference, we’d love to hear from you.

Apply by sending your resume and a brief cover letter outlining your suitability for the role to rachel.perri@assurancehr.com.au

Assurance HR Management is an equal opportunity employer committed to a safe, respectful, and inclusive workplace.

Requirements

–   Minimum Year 12 (relevant qualification desirable)

–   Current Australian Driver’s Licence

–   Ability to obtain a National Police Check and Working with Vulnerable People card

–   Strong computer literacy across multiple systems