Focus on what you do best (outsource the rest)

by Adrian ClarkOct 9, 2021Human Resources, View All

Workplace investigations are a vital part of maintaining the integrity and fairness of any organisation. When issues arise, it’s important for businesses to act quickly, ensuring that they address concerns in a transparent and lawful manner. Different types of investigations are needed for different situations, each requiring a tailored approach to ensure fair outcomes for all involved. Below are some of the most common types of workplace investigations and when they should be used.

Misconduct Investigations
Misconduct investigations are necessary when an employee breaches company policies or behaves inappropriately. This might include theft, dishonesty, substance abuse in the workplace, or breaches of confidentiality. Misconduct can also cover actions that damage the company’s reputation or relationships with clients. It’s important to act quickly when dealing with misconduct to maintain workplace standards and protect the business from potential legal liabilities.

Harassment and Bullying Investigations
Investigations into harassment and bullying are crucial when employees report or experience inappropriate behaviour. Whether the issue is sexual harassment, racial harassment, or bullying, businesses have a duty to investigate and take action. These investigations must be handled with care, ensuring that both the complainant and the accused are treated fairly, and that the process remains confidential. Addressing such issues promptly not only protects employee wellbeing but also helps to maintain a respectful workplace culture.

Discrimination Investigations
Discrimination investigations come into play when employees feel they’ve been treated unfairly due to attributes such as race, gender, age, disability, or sexual orientation. These cases can be complex and require careful handling to ensure compliance with anti-discrimination laws in Australia. A thorough investigation is essential to ensure that all claims are properly examined, protecting the organisation from legal action and fostering an inclusive workplace.

Health and Safety Investigations
When a workplace incident or a near-miss occurs, a health and safety investigation is needed. These investigations help to determine whether existing safety measures were followed and if further action is required to prevent future incidents. Compliance with workplace health and safety laws is essential in Australia, and these investigations ensure that businesses fulfil their obligations to protect their employees.

Workplace Culture Investigations
In some cases, broader concerns about workplace culture may require investigation. This can occur when there are ongoing issues affecting morale, such as repeated complaints about management or widespread dissatisfaction among staff. A culture investigation looks at systemic issues within the workplace and seeks to identify patterns that may be harming the work environment. These investigations provide valuable insights for leadership teams to implement lasting positive change.

How AHR Can Assist with Workplace Investigations
Conducting a workplace investigation requires impartiality, expertise, and a thorough understanding of Australian workplace laws. At Assurance HR (AHR), we specialise in handling workplace investigations with a high degree of professionalism and confidentiality. Whether you’re facing allegations of misconduct, bullying, discrimination, or safety breaches, AHR has the expertise to guide your organisation through the investigation process.

Our team works with you to ensure that every step of the investigation is conducted lawfully and fairly. We help gather evidence, interview witnesses, and provide detailed reports on our findings, making sure you have all the information needed to resolve the issue. By choosing AHR, you can focus on your business while we take care of the complexities involved in workplace investigations, ensuring you remain compliant and maintain a positive work environment. Let AHR be your trusted partner in managing workplace investigations with confidence and care.

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Bookkeeper. HR specialist. Graphic designer. Copywriter. Marketing guru. Manager. Often as a small business owner, you’re expected to be all of these things, and more, as well as doing the thing you wanted to do when you went into business! Sometimes you can handle it all, but there will be times when it’s simply not possible. When that happens, the best thing you can do to grow your business effectively is to outsource some of the extra tasks.

Outsourcing is an effective way of growing a business, and with the access and variety of outsourcing available to businesses today, it helps small businesses compete in the same playing field as big corporations.

The benefits of outsourcing

Often in a small business employees are asked to take on many different roles, some of which may be outside of their skillset and experience. This can create extra stress for people, and also hinder their professional growth. When you expect too much from your staff that’s outside of their regular role it can also lead to them feeling less engaged with their work, and over time your business will suffer.

By outsourcing jobs as required instead of hiring new staff each time, you’re also freeing up cash flow for the business, giving you added resources to invest in other areas of growth.

Where do I find people?

Websites such as Fiverr, Upwork, and Freelancer allow you to browse any number of freelancers in a huge variety of areas, view their portfolios and read reviews of their work. You can engage people for a single job or for ongoing work, depending on what you need. Assurance HR can provide you with a large range of business services also, from business compliance checks, workplace health and safety, recruiting new staff, training you in HR or other business software, first aid training and more. Check out the list of services we offer here.

Outsource your HR

You don’t need to do it yourself. Workplace law has become increasingly complicated in recent years, and many business owners either aren’t aware of compliance legislation, or struggle to make sense of it, and understand how it applies to their situation. Modern awards are changing regularly, creating extra levels of paperwork and redeveloping systems.

Outsourcing your HR and WHS needs makes sense to any small business owner. Assurance HR is here for exactly that purpose, to be the HR department that you don’t have. We’d love to help you! Call our team today on 1800 577 515, and have a chat about how Assurance HR can help you.