Making Changes to Employee Roles

by May 16, 2022Industrial Relations, View All

Workplace investigations are a vital part of maintaining the integrity and fairness of any organisation. When issues arise, it’s important for businesses to act quickly, ensuring that they address concerns in a transparent and lawful manner. Different types of investigations are needed for different situations, each requiring a tailored approach to ensure fair outcomes for all involved. Below are some of the most common types of workplace investigations and when they should be used.

Misconduct Investigations
Misconduct investigations are necessary when an employee breaches company policies or behaves inappropriately. This might include theft, dishonesty, substance abuse in the workplace, or breaches of confidentiality. Misconduct can also cover actions that damage the company’s reputation or relationships with clients. It’s important to act quickly when dealing with misconduct to maintain workplace standards and protect the business from potential legal liabilities.

Harassment and Bullying Investigations
Investigations into harassment and bullying are crucial when employees report or experience inappropriate behaviour. Whether the issue is sexual harassment, racial harassment, or bullying, businesses have a duty to investigate and take action. These investigations must be handled with care, ensuring that both the complainant and the accused are treated fairly, and that the process remains confidential. Addressing such issues promptly not only protects employee wellbeing but also helps to maintain a respectful workplace culture.

Discrimination Investigations
Discrimination investigations come into play when employees feel they’ve been treated unfairly due to attributes such as race, gender, age, disability, or sexual orientation. These cases can be complex and require careful handling to ensure compliance with anti-discrimination laws in Australia. A thorough investigation is essential to ensure that all claims are properly examined, protecting the organisation from legal action and fostering an inclusive workplace.

Health and Safety Investigations
When a workplace incident or a near-miss occurs, a health and safety investigation is needed. These investigations help to determine whether existing safety measures were followed and if further action is required to prevent future incidents. Compliance with workplace health and safety laws is essential in Australia, and these investigations ensure that businesses fulfil their obligations to protect their employees.

Workplace Culture Investigations
In some cases, broader concerns about workplace culture may require investigation. This can occur when there are ongoing issues affecting morale, such as repeated complaints about management or widespread dissatisfaction among staff. A culture investigation looks at systemic issues within the workplace and seeks to identify patterns that may be harming the work environment. These investigations provide valuable insights for leadership teams to implement lasting positive change.

How AHR Can Assist with Workplace Investigations
Conducting a workplace investigation requires impartiality, expertise, and a thorough understanding of Australian workplace laws. At Assurance HR (AHR), we specialise in handling workplace investigations with a high degree of professionalism and confidentiality. Whether you’re facing allegations of misconduct, bullying, discrimination, or safety breaches, AHR has the expertise to guide your organisation through the investigation process.

Our team works with you to ensure that every step of the investigation is conducted lawfully and fairly. We help gather evidence, interview witnesses, and provide detailed reports on our findings, making sure you have all the information needed to resolve the issue. By choosing AHR, you can focus on your business while we take care of the complexities involved in workplace investigations, ensuring you remain compliant and maintain a positive work environment. Let AHR be your trusted partner in managing workplace investigations with confidence and care.

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As a result of the pandemic we are seeing workplaces short staffed with many employees sick, applying for flexible work arrangements, or resigning due to public health concerns and general lifestyle changes. In response, many employers are looking to internally recruit or to extend existing employee roles to fill these vacancies, however doing so without consideration can lead to hefty repercussions.

Should you change an employee’s role they must be reasonable changes, meaning the extended tasks or adjustments are similar or fitting to the employee’s original role and are seen as additional or related duties.  When a role is changed drastically without the consideration of a new award or agreement, an employee has the capacity to make a redundancy claim (in some circumstances), which may result in substantial redundancy payments to be made by the employer. It may also see employees make an unfavourable treatment and discrimination claim, if they feel that they have received additional duties or changes unfairly, such as instances when other employees of similar stance have not.

It is in the employer’s best interest to see a new Employment or Enterprise Agreement drafted, finalised, reviewed and signed to reflect any major extension or adjustment to an employee’s role. Alternatively, dependent upon industry and role, it may see an employee’s classification within an Award adjusted in consideration of major role adjustments. To reduce the necessity to reproduce such documents and the likelihood of redundancy and unfair claims, employers should develop initial agreements in anticipation of potential employee role changes and the crossover of duties through agreement wording.

Employers also need to consider the required employee consultation’ that is defined within Awards, Employment and Enterprise Agreements, as this may require employee consultation prior to any major workplace changes such as roster, hours, or job restructuring. If this is not adhered to it can result in employer breach of contract and repercussions of penalty and compensation. This highlights the importance of documenting and regularly reviewing any changes or additional duties that are made to employee roles, particularly when determined as not warranting the drafting of a new agreement or award classification adjustment.

Assurance HR’s team of professionals are well versed in developing detailed and business specific position descriptions and employment agreements. We can assist you in making flexible documents that consider specific role expectations and foreseeable role adjustments, whilst aiming to attract the most suitable candidates for your team! Call us today on 1800 577 515 and speak with one of our professional team about your business specific needs.

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